Attended help by a support code, or unattended access to machines you manage — with India data-residency, honest per-seat pricing, and unlimited supported machines.
Download UltraDeskGive your customer a short support code — they enter it, download UltraDesk, click Allow, and you're connected. No pre-install, no accounts for them.
See and control the machine while you talk the user through it on the built-in voice bridge.
A two-pane remote file browser and directional clipboard — every transfer audited under your account.
Pay for your desk — one seat = one concurrent technician. The machines you support are unlimited and free.
Save the machines you support; connect with per-account permissions and a full audit trail.
Every session is visible to the person being helped — the anti-scam posture your customers can trust.
Enrol managed machines for account-bound unattended access — with the always-on indicator still shown, so it's never silent.
Work privately on a remote machine — with a physical, un-blockable escape for anyone at the keyboard.
Sensitive actions are gated to authorised accounts and recorded server-side.
Whichever way you use it, your data stays on Indian infrastructure under Indian jurisdiction. Read about data sovereignty →